RETURN POLICY

 

RETURN POLICY

 

Last updated January 14, 2020 

 

 

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at supposrt@catsanddogspa.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

zaza

Attn: Returns

RMA #

Irish Eyes Ln 40  

San Diego, CA 92127  

United States  

 

Return shipping charges will be paid or reimbursed by us. 

 

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least  30 days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

 

EXCEPTIONS    

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

  

•        A __________ restocking fee will be charged for all returns.       

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: 

supposrt@catsanddogspa.com